We recommend booking at least 2-3 weeks in advance for the best prices and seat availability. For popular routes and holiday travel, book 4-6 weeks ahead to secure your preferred dates and accommodations.

You can cancel your booking up to 24 hours before departure for a full refund. Cancellations made within 24 hours are subject to a 25% fee. Special deals and promotional fares may have different cancellation terms.

Yes, you can change your travel dates up to 4 hours before departure. Date changes are free for the first modification, with a $15 fee for subsequent changes. Changes are subject to availability and fare differences.

Our long-distance trains feature comfortable seating, dining cars, cafe cars, observation lounges, free Wi-Fi, power outlets, and accessible restrooms. Sleeping accommodations include roomettes, bedrooms, and suites with private facilities.

Yes, complimentary Wi-Fi is available on most of our trains. While we strive to provide reliable service, connectivity may vary in remote areas. We recommend downloading important documents and entertainment before your journey.