Refund Policy

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AmmTrain.com processes refunds for Amtrak bookings according to the fare rules of each ticket type. This policy outlines eligibility, timelines, and procedures for cancellations.

Refund Eligibility

Fully Refundable

  • Flexible fare tickets canceled before departure
  • Sleeping accommodations (roomettes/bedrooms) canceled 72+ hours before travel
  • Trips canceled by Amtrak (weather, service disruptions)

Non-Refundable

  • Saver fares (eligible for Amtrak travel credit only)
  • AmmTrain.com service fees ($15 per ticket)
  • No-shows or missed departures

Refund Timelines

  • Credit card refunds: 5-10 business days (varies by bank)
  • Amtrak travel credits: Issued immediately to your Amtrak account
  • Processing time: 1-3 business days after request approval

All timelines begin once AmmTrain.com completes verification.

Special Circumstances

Medical Emergencies

  • Requires doctor's note submitted within 14 days
  • Full refund including service fees

Military Orders

  • Copy of official orders required
  • No penalties for last-minute cancellations

How to Request a Refund

  1. Online: Use our contact form with booking details
  2. Phone: Call (888) 507-5786 (faster processing)
  3. Email: Send request to support@ammtrain.com

Required information: Booking number, traveler name, and original payment method.

Alternative Options

  • Ticket changes: Often fee-free if done before departure
  • Travel credits: Valid for 12 months from issue date
  • Group bookings: Special considerations available

Last Updated: August 2, 2025

Need urgent refund assistance? Our specialists can verify your eligibility immediately.

Call Now - (888) 507-5786

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