We recommend booking at least 2-3 weeks in advance for the best prices and seat availability. For popular routes and holiday travel, book 4-6 weeks ahead to secure your preferred dates and accommodations.

You can cancel your booking up to 24 hours before departure for a full refund. Cancellations made within 24 hours are subject to a 25% fee. Special deals and promotional fares may have different cancellation terms.

Yes, you can change your travel dates up to 4 hours before departure. Date changes are free for the first modification, with a $15 fee for subsequent changes. Changes are subject to availability and fare differences.

Our long-distance trains feature comfortable seating, dining cars, cafe cars, observation lounges, free Wi-Fi, power outlets, and accessible restrooms. Sleeping accommodations include roomettes, bedrooms, and suites with private facilities.

Yes, complimentary Wi-Fi is available on most of our trains. While we strive to provide reliable service, connectivity may vary in remote areas. We recommend downloading important documents and entertainment before your journey.

Each passenger can bring two carry-on bags (up to 50 lbs each) and two personal items. Checked baggage service is available on most routes for up to four additional bags. Additional fees may apply for excess baggage.

Meals are included with sleeping accommodations (roomettes, bedrooms, and suites). Coach passengers can purchase meals in the dining car or snacks in the cafe car. We offer a variety of options including vegetarian, gluten-free, and children's meals.

Yes, we offer 15% discounts for seniors (65+), 20% for students with valid ID, and 10% for active military personnel and veterans. These discounts apply to most fares and can be combined with promotional offers in some cases.

We recommend arriving at least 45 minutes before scheduled departure for coach passengers and 30 minutes for business class. If you have checked baggage, arrive at least 60 minutes before departure.

Small pets (up to 20 lbs) are allowed in carrier cases in coach class for a $25 fee. Service animals travel free of charge. Pets are not permitted in sleeping accommodations except for service animals.