Important Legal Notice
Welcome to AmmTrain's Disclaimer page. This document outlines the terms, conditions, and limitations governing your use of our independent train reservation services. Please read this disclaimer carefully before using our website or booking services.
Key Points
By accessing our website and using our services, you acknowledge that you have read, understood, and agree to be bound by the terms outlined in this disclaimer. If you do not agree with any part of this disclaimer, please do not use our services.
Third-Party Service Disclaimer
AmmTrain operates as an independent third-party travel booking service and is not directly affiliated with, endorsed by, or acting on behalf of Amtrak or any specific railroad company. Important points to understand:
- Independent Service: We provide booking facilitation services for multiple train operators across the United States
- No Official Affiliation: We are not an official agent, representative, or subsidiary of any railroad company
- Service Limitations: Our role is limited to facilitating bookings between customers and train service providers
- Brand Independence: Any references to train service providers are for informational purposes only and do not imply endorsement or partnership
Booking Relationship
When you book through AmmTrain, you enter into a contractual relationship directly with the train service provider. We act as an intermediary to facilitate this transaction but are not a party to the transportation contract.
Service Accuracy & Limitations
While we strive to provide accurate and up-to-date information, there are inherent limitations to our service that you should be aware of:
- Information Accuracy: Schedule, pricing, and availability information is provided by third-party sources and may change without notice
- Real-time Updates: We rely on train operators for real-time updates regarding delays, cancellations, or schedule changes
- Pricing Variations: Final ticket prices may vary due to dynamic pricing models used by train operators
- Service Availability: Not all routes, services, or accommodations may be available through our platform
We make reasonable efforts to ensure the accuracy of information presented on our platform but cannot guarantee that all information is current, complete, or error-free at all times.
Liability Limitations
To the fullest extent permitted by law, AmmTrain's liability is limited as follows:
- Service Disruptions: We are not liable for delays, cancellations, or service disruptions by train operators
- Third-Party Actions: We assume no responsibility for the actions, omissions, or conduct of train operators or their staff
- Maximum Liability: Our maximum liability for any claim related to our services is limited to the booking fee paid
- Consequential Damages: We are not liable for any indirect, incidental, or consequential damages
- Force Majeure: We are not liable for circumstances beyond our reasonable control
Important Notice
Your primary contractual relationship for transportation services is with the train operator. Any claims regarding the actual train service, accommodations, or travel experience should be directed to the respective train service provider.
Intellectual Property
All content, design, and technology associated with the AmmTrain platform are protected by intellectual property laws:
- Platform Ownership: The AmmTrain website, booking platform, and associated technologies are our proprietary property
- Third-Party IP: Trademarks, logos, and service marks of train operators remain their exclusive property
- Content Usage: You may not reproduce, distribute, or create derivative works from our content without explicit permission
- Brand References: References to third-party services are for identification purposes only
Unauthorized use of any content, trademarks, or proprietary information from our platform is strictly prohibited.
External Links & References
Our website may contain links to external websites and references to third-party services:
- No Endorsement: External links do not imply endorsement of the linked content or services
- Third-Party Content: We are not responsible for the content, accuracy, or practices of external websites
- User Responsibility: You assume all risk when accessing external links or third-party services
- Service Information: References to train services are for informational purposes to help you make booking decisions
We encourage you to review the terms and privacy policies of any third-party websites you visit through links on our platform.
Jurisdiction & Governing Law
This disclaimer and your use of our services are governed by the following jurisdictional considerations:
- Governing Law: These terms are governed by the laws of the State of Delaware, without regard to conflict of law principles
- Dispute Resolution: Any disputes shall be resolved through binding arbitration in Delaware
- Venue: The exclusive venue for any legal proceedings shall be the state or federal courts in Delaware
- International Use: Our services are intended for users within the United States
Compliance with Local Laws
You are responsible for compliance with all local laws regarding online conduct and acceptable content when using our services from your location.
Changes to Disclaimer
We reserve the right to modify this disclaimer at any time:
- Modification Rights: We may update this disclaimer without prior notice
- Effective Date: Changes become effective immediately upon posting
- User Responsibility: It is your responsibility to review this disclaimer periodically for changes
- Continued Use: Continued use of our services after changes constitutes acceptance of the modified terms
The last update date is displayed at the bottom of this page. We recommend checking this page regularly to stay informed about any changes.
Data Protection Policies
We collect information necessary to process your booking and provide our services, including:
- Personal Information: Name, contact details, date of birth, and identification information
- Payment Information: Credit card details, billing address, and transaction history
- Travel Preferences: Seat preferences, accommodation choices, and special requirements
- Technical Data: IP address, browser type, device information, and usage patterns
- Communication Data: Correspondence with our customer service team
This information is collected solely for the purpose of facilitating your train travel bookings and improving our services.
We implement comprehensive security measures to protect your data:
- SSL Encryption: All data transmissions are protected with 256-bit SSL encryption
- Secure Payment Processing: Payment information is processed through PCI-DSS compliant providers
- Data Access Controls: Strict access controls limit employee access to personal data
- Regular Security Audits: We conduct regular security assessments and vulnerability testing
- Data Minimization: We only collect data necessary for providing our services
- Secure Storage: Personal data is stored on secure servers with multiple protection layers
While we implement robust security measures, no online transmission or storage method is 100% secure.
We retain user data for specific periods based on legal requirements and business needs:
- Booking Information: Retained for 7 years to comply with financial regulations
- User Accounts: Data retained while your account is active and for 2 years after inactivity
- Marketing Data: Retained until you opt-out or for 3 years, whichever comes first
- Customer Service Records: Retained for 5 years to ensure quality service
- Payment Information: Credit card details are not stored after transaction completion
You may request deletion of your personal data subject to legal retention requirements.
We share data only as necessary to provide our services:
- Train Operators: Necessary booking information is shared with the relevant train service providers
- Payment Processors: Payment information is shared with secure payment gateways
- Service Providers: Limited data may be shared with trusted partners who assist our operations
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In case of merger or acquisition, customer data may be transferred
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
You have several rights regarding your personal data:
- Access Right: You can request copies of your personal data
- Correction Right: You can request correction of inaccurate or incomplete data
- Erasure Right: You can request deletion of your personal data under certain conditions
- Processing Restriction: You can request restriction of processing under certain conditions
- Data Portability: You can request transfer of your data to another organization
- Objection Right: You can object to our processing of your personal data
- Withdraw Consent: You can withdraw consent where we rely on consent to process your data
To exercise these rights, please contact our customer service team.
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