Disclaimer

Important legal information about our independent train reservation services

Important Legal Notice

Welcome to AmmTrain's Disclaimer page. This document outlines the terms, conditions, and limitations governing your use of our independent train reservation services. Please read this disclaimer carefully before using our website or booking services.

Key Points

By accessing our website and using our services, you acknowledge that you have read, understood, and agree to be bound by the terms outlined in this disclaimer. If you do not agree with any part of this disclaimer, please do not use our services.

Third-Party Service Disclaimer

AmmTrain operates as an independent third-party travel booking service and is not directly affiliated with, endorsed by, or acting on behalf of Amtrak or any specific railroad company. Important points to understand:

Booking Relationship

When you book through AmmTrain, you enter into a contractual relationship directly with the train service provider. We act as an intermediary to facilitate this transaction but are not a party to the transportation contract.

Service Accuracy & Limitations

While we strive to provide accurate and up-to-date information, there are inherent limitations to our service that you should be aware of:

We make reasonable efforts to ensure the accuracy of information presented on our platform but cannot guarantee that all information is current, complete, or error-free at all times.

Liability Limitations

To the fullest extent permitted by law, AmmTrain's liability is limited as follows:

Important Notice

Your primary contractual relationship for transportation services is with the train operator. Any claims regarding the actual train service, accommodations, or travel experience should be directed to the respective train service provider.

Intellectual Property

All content, design, and technology associated with the AmmTrain platform are protected by intellectual property laws:

Unauthorized use of any content, trademarks, or proprietary information from our platform is strictly prohibited.

External Links & References

Our website may contain links to external websites and references to third-party services:

We encourage you to review the terms and privacy policies of any third-party websites you visit through links on our platform.

Jurisdiction & Governing Law

This disclaimer and your use of our services are governed by the following jurisdictional considerations:

Compliance with Local Laws

You are responsible for compliance with all local laws regarding online conduct and acceptable content when using our services from your location.

Changes to Disclaimer

We reserve the right to modify this disclaimer at any time:

The last update date is displayed at the bottom of this page. We recommend checking this page regularly to stay informed about any changes.

Data Protection Policies

We collect information necessary to process your booking and provide our services, including:

  • Personal Information: Name, contact details, date of birth, and identification information
  • Payment Information: Credit card details, billing address, and transaction history
  • Travel Preferences: Seat preferences, accommodation choices, and special requirements
  • Technical Data: IP address, browser type, device information, and usage patterns
  • Communication Data: Correspondence with our customer service team

This information is collected solely for the purpose of facilitating your train travel bookings and improving our services.

We implement comprehensive security measures to protect your data:

  • SSL Encryption: All data transmissions are protected with 256-bit SSL encryption
  • Secure Payment Processing: Payment information is processed through PCI-DSS compliant providers
  • Data Access Controls: Strict access controls limit employee access to personal data
  • Regular Security Audits: We conduct regular security assessments and vulnerability testing
  • Data Minimization: We only collect data necessary for providing our services
  • Secure Storage: Personal data is stored on secure servers with multiple protection layers

While we implement robust security measures, no online transmission or storage method is 100% secure.

We retain user data for specific periods based on legal requirements and business needs:

  • Booking Information: Retained for 7 years to comply with financial regulations
  • User Accounts: Data retained while your account is active and for 2 years after inactivity
  • Marketing Data: Retained until you opt-out or for 3 years, whichever comes first
  • Customer Service Records: Retained for 5 years to ensure quality service
  • Payment Information: Credit card details are not stored after transaction completion

You may request deletion of your personal data subject to legal retention requirements.

We share data only as necessary to provide our services:

  • Train Operators: Necessary booking information is shared with the relevant train service providers
  • Payment Processors: Payment information is shared with secure payment gateways
  • Service Providers: Limited data may be shared with trusted partners who assist our operations
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition, customer data may be transferred

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

You have several rights regarding your personal data:

  • Access Right: You can request copies of your personal data
  • Correction Right: You can request correction of inaccurate or incomplete data
  • Erasure Right: You can request deletion of your personal data under certain conditions
  • Processing Restriction: You can request restriction of processing under certain conditions
  • Data Portability: You can request transfer of your data to another organization
  • Objection Right: You can object to our processing of your personal data
  • Withdraw Consent: You can withdraw consent where we rely on consent to process your data

To exercise these rights, please contact our customer service team.

View All FAQs

Ready to Book Your Train Journey?

Questions About Our Policies?

Our customer service team is available 24/7 to answer any questions about our disclaimer, terms, or data protection policies

Call 1-888-507-5786

Explore More

Discover more about our services and policies

AmmTrain - Footer