Frequently Asked Questions

You can make Amtrak reservations up to 11 months in advance. Early booking ensures better availability for popular routes and accommodations like roomettes and bedrooms.

We handle all Amtrak booking options: Coach seats, Business Class, First Class, Roomettes (for 1-2), Bedrooms (with private toilet/shower), and Bedroom Suites (connecting rooms).

Roomettes are compact sleeping areas with fold-down beds and shared restrooms. Bedrooms offer more space with private toilets/showers. Both include meals and attendant service.

Coach seats are automatically assigned but can often be changed at the station. Business/First Class and sleeping accommodations allow seat selection during Amtrak booking.

Yes, we can arrange complex itineraries with multiple stops. These often provide better value than booking each segment separately, especially for cross-country trips.

Cancellation policies vary by fare type. Flexible fares offer full refunds when canceled before departure, while Saver fares may incur penalties. Bedroom and roomette reservations have different rules - contact us for specifics.

Yes, modifications are allowed but may incur change fees depending on your fare type. Sleeping car accommodations can often be changed without penalty if done in advance.

Most tickets are valid for the next available train on the same route within 12 months, though fare differences may apply. No-shows for sleeping cars may forfeit the accommodation fee.

Refund eligibility depends on fare type and timing. Flexible fares get full refunds if canceled before departure. Saver fares may only qualify for Amtrak travel credits minus fees.

Yes, Amtrak offers full refunds for weather-related cancellations. You may also reschedule without change fees during severe weather events.

Book roomettes and bedrooms 6-11 months in advance for best availability and prices, especially on popular routes like the California Zephyr or Coast Starlight.

Sleeping cars include fresh linens, towels, bottled water, personal service, and access to showers. Bedrooms add private toilets. All include complimentary meals in the dining car.

Showers are available for sleeping car passengers (private in bedrooms, shared for roomettes). Coach passengers can access showers at major stations with certain tickets.

Meals are included with First Class and sleeping car reservations. Business Class includes complimentary non-alcoholic drinks. Coach passengers can purchase meals from the café car.

Yes, all Amtrak trains have power outlets at each seat and in sleeping accommodations. Business Class and First Class offer additional charging stations.

Amtrak allows 2 carry-ons (50 lbs each) and 2 personal items free. Checked baggage (up to 50 lbs) is available on select routes. Oversized items may incur fees.

Yes, Amtrak allows small pets (up to 20 lbs) on most routes for a $25 fee. Pets must remain in carriers. Service animals travel free. Restrictions apply to international trips and certain accommodations.

Children 13-15 may travel unaccompanied with restrictions. Those 12 and under must be accompanied by someone 16+. Special forms are required for unaccompanied minors.

Alcohol may be consumed in sleeping accommodations and dining cars. Personal alcohol is only permitted in private sleeping areas. Public consumption of personal alcohol is prohibited.

Arrive at least 30 minutes before departure if you have tickets. For sleeping car accommodations, 45 minutes is recommended. Major stations may require more time for baggage check.

Yes, we provide special rates for groups of 20+ passengers traveling together. Discounts vary by route and accommodation type (coach, business class, or sleeping cars).

Yes, passengers 65+ receive 10% off most rail fares (excluding sleeping accommodations). Discount varies by route and must be requested when booking.

Children 2-12 ride for 50% off adult coach fares when accompanied by a paying adult. Infants under 2 travel free on laps. Discounts vary for sleeping accommodations.

Yes, active military and veterans receive 10% off most fares with valid ID. The Veterans Advantage program offers additional savings on Amtrak bookings.

Yes, the Amtrak Student Discount program offers 15% off for college students with valid ID. Restrictions apply during peak travel periods.

Acela is Amtrak's high-speed service with fewer stops, premium amenities, and faster travel times. Northeast Regional makes more stops at lower fares but takes longer.

Most routes allow bicycles as checked baggage ($20 fee) or carry-on (reservation required). Some trains have dedicated bike racks. Folding bikes travel free as luggage.

For significant delays, Amtrak may provide meal vouchers, hotel accommodations, or alternate transportation. Sleeping car passengers receive priority rebooking.

Yes, Amtrak Guest Rewards members earn points on every dollar spent. Sleeping accommodations earn bonus points. Points can be redeemed for future travel.

Yes, we book Amtrak's international routes to Canada (with proper documentation). Special policies apply for cross-border travel regarding baggage and customs.