Terms and Conditions

1. Introduction

Welcome to AmmTrain ("we," "our," or "us"). We are an independent third-party train reservation service that facilitates the booking of train tickets across the United States. These Terms and Conditions govern your use of our website, services, and any transactions you make through our platform.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Refund Policy. If you do not agree with any part of these terms, you must not use our services.

2. Service Description

AmmTrain operates as an independent third-party platform that facilitates the booking of train travel services across the United States. Our services include:

• Providing a platform to search, compare, and book train tickets
• Offering customer support for booking-related inquiries
• Facilitating payment processing for train reservations
• Providing travel information and assistance
• Offering exclusive deals and promotions

2.1 Third-Party Service Provider

We act as an intermediary between you and the train service providers. We are not a railroad operator and do not own, manage, or operate any trains. The actual transportation services are provided by third-party railroad companies.

2.2 Service Limitations

While we strive to provide accurate information and reliable service, we cannot guarantee:

• The accuracy of schedules, fares, or availability
• That bookings will always be confirmed
• That services will be uninterrupted or error-free
• The quality or safety of the actual train services

3. User Responsibilities

As a user of our services, you agree to:

3.1 Accurate Information

Provide accurate, current, and complete information during the booking process, including:

• Correct passenger names (matching government-issued ID)
• Valid contact information
• Accurate travel dates and preferences
• Proper payment details

3.2 Account Security

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use

3.3 Compliance with Laws

You agree to comply with all applicable laws, regulations, and railroad company policies while using our services and during your travel.

4. Booking and Reservations

4.1 Booking Process

When you make a booking through our platform:

• You receive a booking confirmation from AmmTrain
• Your reservation is processed with the respective train service provider
• Final confirmation is subject to availability and provider approval
• You may receive separate confirmation from the train service provider

4.2 Pricing and Fees

Our pricing structure includes:

• Base fare from the train service provider
• Applicable taxes and surcharges
• Our service fee for facilitating the booking
• Any additional optional services you select

4.3 Payment Terms

All payments must be made in full at the time of booking unless otherwise specified. We accept various payment methods including credit cards, debit cards, and other electronic payment options.

5. Cancellations and Refunds

5.1 Cancellation Policy

Cancellation terms vary based on:

• The specific fare rules of the train service provider
• The timing of your cancellation request
• The type of accommodation booked
• Any applicable promotional terms

5.2 Refund Processing

Refunds, when applicable:

• Are processed according to the train service provider's policies
• May be subject to cancellation fees
• Are typically issued to the original payment method
• May take 7-14 business days to appear on your statement

5.3 No-Show Policy

Failure to board your train may result in forfeiture of the entire fare, depending on the fare rules of the specific train service provider.

6. Changes and Modifications

6.1 Booking Changes

Changes to existing bookings:

• Are subject to availability
• May incur change fees from the train service provider
• May require payment of fare differences
• Must be processed through our customer service team

6.2 Service Changes by Providers

Train service providers may modify or cancel services due to:

• Operational requirements
• Weather conditions
• Maintenance issues
• Other unforeseen circumstances

In such cases, we will assist you with rebooking or refund options according to the provider's policies.

7. Liability and Disclaimers

7.1 Limitation of Liability

As an independent booking service, our liability is limited to:

• The facilitation of your booking
• The accuracy of information provided at time of booking
• The processing of payments as instructed

We are not liable for:

• Delays, cancellations, or modifications by train service providers
• Quality or safety of the actual train services
• Loss or damage to luggage or personal property
• Personal injury during travel
• Any additional expenses incurred due to service disruptions

7.2 Service Provider Responsibility

The actual train service providers are responsible for:

• Operating the transportation services
• Maintaining equipment and facilities
• Ensuring passenger safety
• Providing customer service during travel

8. Intellectual Property

8.1 Our Content

All content on our website, including but not limited to:

• Text, graphics, and logos
• Software and applications
• Website design and layout
• Booking algorithms and processes

are the property of AmmTrain or our licensors and are protected by intellectual property laws.

8.2 Usage Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Use our branding or trademarks without authorization
• Scrape or automatedly access our systems
• Reverse engineer our platform or processes

9. Privacy and Data Protection

We are committed to protecting your privacy. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

9.1 Data Collection

We collect information necessary to:

• Process your bookings and payments
• Provide customer support
• Improve our services
• Comply with legal obligations

9.2 Data Sharing

We may share your information with:

• Train service providers to fulfill your bookings
• Payment processors to complete transactions
• Legal authorities when required by law
• Service providers who assist our operations

10. Prohibited Activities

You agree not to engage in any of the following activities:

• Making false or fraudulent bookings
• Using our services for any illegal purpose
• Interfering with the proper functioning of our website
• Attempting to gain unauthorized access to our systems
• Reselling our services without authorization
• Using automated systems to make excessive requests
• Providing false or misleading information
• Violating any applicable laws or regulations

11. Termination

11.1 By Us

We may terminate or suspend your access to our services:

• If you violate these Terms and Conditions
• For fraudulent or suspicious activity
• For operational or legal reasons
• With appropriate notice when feasible

11.2 By You

You may stop using our services at any time. Existing bookings will be handled according to the applicable cancellation policies.

12. Governing Law and Disputes

12.1 Governing Law

These Terms and Conditions are governed by the laws of the State of Delaware, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through:

• Good faith negotiations between parties
• Mediation if negotiations fail
• Binding arbitration in accordance with AAA rules

12.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or representative proceedings.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be:

• Posted on this page with an updated "Last Updated" date
• Effective immediately upon posting
• Applicable to all future bookings and use of our services

Your continued use of our services after changes constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms and Conditions, please contact us: